Shipping Policy

Thank you for visiting and shopping at Rainbowsaurus. Following are the terms and conditions that constitute our Shipping Policy.

 

Domestic Shipping Policy

Shipping processing time

All orders are processed within 2-3 business days (Monday-Friday). We make every effort to fulfill orders as quickly as possible.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

For made-to-order items, please allow 4-6 weeks additional time for production–we do not have these items in our inventory and make them only after an order is placed.

 

Shipping rates & delivery times

Shipping charges for your order will be calculated and displayed at checkout. The United States Postal Service is our shipping method. If you require a different shipping method, please email us for a quote.

Delivery delays can occasionally occur.

 

Shipment confirmation & order tracking

Something wrong with your purchase? I want to make it right!

Products come with a 90 day limited warranty. This covers snaps, waterproofing, workmanship, and elastics. If you find any defects, please reach out on the contact page and include any pictures. Note: the warranty does not cover any normal wear and tear, pilling, shrinking of organic materials,  wash-related issues, or other related issues.

 

Customs, Duties, and Taxes

Rainbowsaurus Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

Rainbowsaurus Co is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

International Shipping Policy

Prices are shown in US dollars. International shipping is calculated via USPS.

 

Customs, Duties and Taxes

Rainbowsaurus Co is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the purchaser of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. Please be aware that Goods may be inspected on arrival at port for customs purposes and Rainbowsaurus cannot guarantee that the packaging of your Goods will be free of signs of tampering.

 

Change of Address

Please inform Rainbowsaurus of any change of address as soon as possible. We will not be responsible for a wrong shipping address if we do not have the correct information in a timely manner.